Saltbox Copilot Overview

First published on: 08/06/2025/5:37 pm

 

 What is the Saltbox Copilot?

The Saltbox Copilot is an intelligent, AI-powered conversational platform that enables users to interact with business systems like SAP Business One, Shopify, and ShipStation using simple, natural language.

 

Instead of navigating menus or running manual reports, users can simply ask questions or issue commands in chat and the copilot handles the rest.

 

Integrated via Saltbox, the assistant connects internal SAP BusinessOne data with external platforms, delivering:

  • Real-time inventory and order insights
  • Automated workflows across systems
  • Business data queries directly from SAP BusinessOne

 

It streamlines operations by transforming complex backend processes into quick, human-like conversations, improving productivity, response time, and decision-making, all in a familiar chat interface.

 

Core Features

Natural Language Understanding

  • Ask questions like “What’s the inventory for item printer?” or "Show me yesterday’s transactions”.
  • Supports @mentioning agents directly (e.g., @B1Sales @Shopify, @B1Query)

Embedded in SAP Business One

  • Fully integrated inside the SAP B1 interface.

  • Launch the chat assistant directly from your SAP environment, no need to switch apps or tabs.

Powered by Saltbox Workflows

  • Behind every interaction is a robust, secure Saltbox workflow.

  • Your queries seamlessly trigger pre-configured workflows — whether for:

    • Inventory lookups

    • Sales order status

    • Shipment tracking

    • Customer records

    • Converting Marketing SAP BusinessOne documents.

    • Or any custom business process you define.

Multi-Agent System

  • Modular support for multiple data sources or services.
  • Easy to extend with more agents (e.g., 3PL, CRM, banking etc.).

Context-Aware Conversations

  • Remembers parameters like item codes and warehouse info.
  • Dynamically asks follow-up questions when data is incomplete.

Smart Assistant UI

  • @Mention support, smart suggestions, hover cards.
  • Dark mode, message search.
  • Copy individual messages.
  • Export conversations to HTML and email transcript seamlessly.

 

Business Benefits

Benefit Description
Speed Perform multi-step tasks in seconds via chat, no more menu navigation.
Integration Works with your Saltbox-connected systems: Shopify, ShipStation, Salesforce, SAP B1, and more.
Customization Build and connect your own Saltbox logic with no-code/low-code flexibility.
Intelligence Understands intent and context, making interaction human-like.
Insight Get real-time business insights on demand, in your language, with zero training.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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